Section - ONE: Strategy and purpose;
Chapter - 01: Introduction;
Chapter - 02: Assignment 1:Coming up with a winning idea for your business plan;
Chapter - 03: Assignment 2:Strategy - the big picture;
Chapter - 04: Assignment 3:You and your team;
Section - TWO: Market research;
Chapter - 05: Introduction;
Chapter - 06: Assignment 4:Researching customers;
Chapter - 07: Assignment 5:Researching competitors;
Chapter - 08: Assignment 6:A plan for market research;
Section - THREE: Competitive marketing strategies;
Chapter - 09: Introduction;
Chapter - 10: Assignment 7:Products and/or services;
Chapter - 11: Assignment 8:Pricing;
Chapter - 12: Assignment 9:Advertising and promotion;
Chapter - 13: Assignment 10:Place and distribution;
Chapter - 14: Assignment 11:People, process and physical environment;
Chapter - 15: Assignment 12:Competing online;
Section - FOUR: Operations
Chapter - 16: Introduction;
Chapter - 17: Assignment 13:The selling methods plan;
Chapter - 18: Assignment 14:Making, outsourcing and supplies;
Chapter - 19: Assignment 15:Legal and regulatory factors;
Section - FIVE: Reviewing financing requirements and options;
Chapter - 20: Introduction;
Chapter - 21: Assignment 16:The sales forecast;
Chapter - 22: Assignment 17:Cash-flow projections;
Chapter - 23: Assignment 18:The profit and loss account;
Chapter - 24: Assignment 19:The balance sheet;
Chapter - 25: Assignment 20:Break-even analysis;
Chapter - 26: Assignment 21:Estimating financing requirements;
Chapter - 27: Assignment 22:Stress testing your business projections;
Section - SIX: Business controls;
Chapter - 28: Introduction;
Chapter - 29: Assignment 23:Financial controls;
Chapter - 30: Assignment 24:Sales and marketing controls;
Chapter - 31: Assignment 25:Other business controls;
Section - SEVEN: Writing up and presenting your business plan;
Chapter - 32: Introduction;
Chapter - 33: Assignment 26:Writing up and presenting your business plan;
Chapter - 34: Index of key organizations and resources for business planning