Stephen Ackroyd, Rose Batt, Paul Thompson, and Pamela S. Tolbert: Introduction
Section I: Work, Technology, and the Division of Labor
1: Jill Rubery: Labor Markets and Flexibility
2: Eileen Appelbaum, Tom Bailey, Peter Berg, and Arne Kalleberg: Organizations and the Intersection of Work and Family: A Comparative Perspective
3: Leslie McCall: Gender, Race, and the Restructuring of Work: Organizational and Institutional Perspectives
4: Colin Crouch: Skill Formation Systems
5: Richard Badham: Technology and the Transformation of Work
6: Rose Batt: Groups at Work
Section II: Managerial Regimes and Employee Actions
7: David Strang and Young-Mi Kim: The Diffusion and Domestication of Managerial Innovations: The Spread of Scientific Management, Quality Circles, and TQM between the US and Japan
8: Gideon Kunda and Galit Ailon-Souday: New Designs: Design and Devotion Revisited
9: Karen Legge: Human Resource Management
10: Alan McKinlay: Knowledge Management
11: Harry Katz: Industrial Relations and Work
12: John Kelly: Labour Movements and Mobilization
13: David Collinson and Stephen Ackroyd: Informal Resistance
Section III: Occupations and Organizations
14: Laurie Graham: Manual Workers: Conflict and Control
15: Steve Frenkel: Service Workers in Search of Decent Work
16: Steve Barley: Craft and Technology
17: Bob Hinnings: Professions
18: Paul Osterman and Diane Burton: Ports and Ladders: The Nature and Relevance of Internal Labor Markets in a Changing World
Section IV: Organizing and Organizations
19: Stephen Procter: Organisations and Organised Systems: From Direct Control to Flexibility
20: Mats Alvesson and Paul Thompson: Post-bureaucracy?
21: Grahame Thompson: Inter-firm Relations As Networks
22: Bob Hebdon and Ian Kirkpatrick: Changes in the Organisation of Public Services and Their Effects on Employment Relations
23: Glenn Morgan: Understanding Multinational Corporations
24: Bill Lazonick: Corporate Restructuring
25: Chris Smith: Business Practices and Societal Effects